Guaranty Bank is committed to the health and safety of its
customers, team members and communities. In this very fluid situation, Guaranty
Bank is making every effort to best serve the needs of customers in a manner
that promotes health and safety for all.
Like many businesses, Guaranty Bank is following guidance from the
Centers for Disease Control on limiting the spread of COVID-19. As a
precautionary measure, Guaranty Bank will provide drive-thru service only
at all of its banking center locations effective March 18, 2020 until further
notice. Serving all customers through the drive-thru lanes may increase wait
times and staff apologizes in advance. Guaranty Bank appreciates the patience
of its customers and remains committed to delivering the best customer service
possible.
Customers are encouraged to visit the locations page on gbankmo.com for details on
the closest drive-thru, ATMs and video banking machines featuring live customer
service representatives to support their banking needs. If customers require
access to their safe deposit box or need to schedule an appointment for another
financial services matter that cannot be facilitated through our drive-thru or
by other electronic means, please contact the bank’s customer service center toll-free
at 1.833.875.2492.
This decision is an effort to practice the CDC's social distancing
recommendation while ensuring staff is available to more safely assist
customers during regular hours. The coronavirus outbreak continues to rapidly evolve
and Guaranty Bank officials are monitoring the situation closely.
As always, there are several ways customers may access their
accounts and manage their finances including online banking at gbankmo.com, the
mobile banking app, ATMs and video banking machines located in Springfield,
Joplin and Ozark.
###
About Guaranty Federal Bancshares, Inc.
Guaranty Federal Bancshares, Inc. (NASDAQ:GFED) has a
subsidiary corporation offering full banking services. The principal
subsidiary, Guaranty Bank, is headquartered in Springfield, Missouri, and has
16 full-service branches in Christian, Greene, Jasper, and Newton counties plus
a Loan Production Office in Webster County. Guaranty Bank is a member of the
MoneyPass and TransFund ATM networks which provide its customers surcharge free
access to more than 32,000 ATMs nationwide. For more information visit the
Guaranty Bank website: www.gbankmo.com.
